09:58, Friday 28th August 2026
TERMS & CONDITIONS
Beauty Junkie
Beauty • Aesthetics • Piercing
1. GENERAL
These Terms & Conditions apply to all appointments, treatments, services and products provided by [Beauty Junkie] (“we”, “us”, “our” or “the Salon”) to clients (“you”, “your” or “the Client”).
By booking an appointment, attending the Salon or undergoing any treatment, you confirm that you have read, understood and agreed to these Terms & Conditions.
We reserve the right to amend these Terms & Conditions from time to time. The version applicable at the time of your booking will normally apply to that appointment.
2. APPOINTMENTS & BOOKINGS
Appointments may be booked in person, by telephone, online, through social media or through any third-party booking system we use.
When making a booking, you must provide accurate and complete information, including your name, contact details and any information reasonably required in relation to your treatment.
Your appointment is not confirmed until you receive confirmation from the Salon or our booking system.
We reserve the right to refuse, cancel or rearrange an appointment where we consider this necessary, including where a treatment may be unsuitable or unsafe.
3. DEPOSITS & PAYMENTS
A non refundable deposit is required to secure an appointment.
Deposits will be deducted from the final treatment price unless otherwise stated.
Unless otherwise agreed, payment for treatments is due in full immediately following treatment.
We accept the following payment methods:
Deposits are non-refundable, subject to your statutory rights and any circumstances where the law requires a refund.
Where a treatment is cancelled by the Salon, any deposit paid for that appointment will normally be transferred to a new appointment or refunded, as appropriate.
4. CANCELLATION & RESCHEDULING
We understand that circumstances can change. If you need to cancel or rearrange your appointment, please provide at least 48 HOURS notice.
Cancellation with sufficient notice
Where the required notice is provided, your appointment may be rearranged and your deposit transferred in accordance with our booking policy.
Late cancellation
If you cancel with less than 48 HOURS notice, we reserve the right to retain your deposit and/or charge a cancellation fee of up to 100% OF TREATMENT.
No-shows
If you fail to attend your appointment without contacting us, the appointment will be treated as a no-show.
We reserve the right to retain your deposit and/or charge the applicable cancellation fee.
Future appointments may require payment in full in advance.
Late arrival
If you arrive late, your treatment time may need to be reduced to avoid delaying other clients.
Where there is insufficient time to safely perform the treatment, the appointment may be cancelled and treated as a late cancellation.
For treatments involving needles, piercing, injectables or other procedures requiring adequate preparation and consultation, we may refuse to proceed if the remaining appointment time is insufficient.
5. CONSULTATIONS & PATCH TESTING
Certain treatments require a consultation and/or patch test before treatment.
Where a consultation or patch test is required, treatment may not be carried out unless the relevant requirements have been completed.
You must provide honest and accurate information about:
Failure to disclose relevant information may increase the risk of complications and may result in treatment being refused.
A patch test does not guarantee that an allergic or adverse reaction will not occur.
6. RIGHT TO REFUSE OR STOP A TREATMENT
We reserve the right to refuse or stop treatment where, in our reasonable professional judgement:
Where treatment is stopped for safety reasons, we will explain the reason where appropriate.
7. AESTHETIC TREATMENTS
Aesthetic treatments may include, but are not limited to:
The exact treatments offered by the Salon may vary.
A consultation may be required before certain treatments.
You acknowledge that aesthetic treatments can carry risks and that results vary between individuals.
Potential side effects and complications may include, depending on the treatment:
For injectable treatments, more serious complications can occur. The practitioner will discuss relevant risks and aftercare with you before treatment where applicable.
No particular result or outcome can be guaranteed.
Before-and-after photographs may be taken where appropriate and with your consent.
8. AESTHETIC TREATMENT REVIEW & TOP-UP POLICY
Where a review appointment is recommended, you should attend within the timeframe advised by your practitioner.
A review appointment does not automatically entitle you to additional treatment free of charge.
Where a complimentary review or top-up is offered, this is discretionary and subject to the practitioner determining that further treatment is clinically/professionally appropriate.
Additional product or treatment may incur an additional fee.
We will not provide unnecessary treatment solely because a client requests a particular result.
9. BEAUTY TREATMENTS
Beauty treatments may include, but are not limited to:
Results can vary depending on skin type, hair type, lifestyle, aftercare and individual circumstances.
You should inform us before treatment of any allergies, sensitivities, medications, skin conditions or other relevant information.
10. LASHES, BROWS & TINTING
Certain lash and brow treatments may require a patch test in accordance with the manufacturer’s instructions, our insurance requirements or applicable professional guidance.
You must not knowingly attend for a treatment without completing a required patch test.
If you experience irritation, swelling, pain or another reaction following a lash, brow or tinting treatment, you should contact the Salon promptly and seek appropriate medical advice where necessary.
11. PIERCING SERVICES
Piercing services are provided subject to practitioner assessment, consent and applicable age requirements.
We reserve the right to refuse a piercing where we consider the placement, anatomy, jewellery, age, medical history or other circumstances make the procedure unsuitable or unsafe.
We will explain relevant aftercare requirements before or after the piercing.
You are responsible for following the aftercare instructions provided.
Failure to follow aftercare instructions may increase the risk of:
Healing times vary depending on the piercing, jewellery, individual circumstances and aftercare.
We cannot guarantee a particular healing time or outcome.
12. PIERCING JEWELLERY
Jewellery supplied as part of a piercing service is subject to the specifications of the particular treatment.
Once jewellery has been fitted and accepted by you, we cannot normally accept returns for hygiene reasons unless the jewellery is faulty or your statutory rights otherwise apply.
If you experience a problem with your jewellery or piercing, contact the Salon before removing or changing the jewellery where possible.
Do not attempt to force jewellery into a piercing or carry out unnecessary changes during the healing period.
13. PIERCING AGE & IDENTIFICATION
We comply with applicable UK law, local authority requirements, insurance requirements and our own age policy.
You may be required to provide valid photographic identification before receiving certain piercing services.
Where parental or guardian consent is legally required or required under our policy, appropriate evidence and identification may be requested.
We reserve the right to refuse treatment where satisfactory identification or consent cannot be provided.
Our minimum ages may vary depending on the type and location of piercing.
14. CHILDREN & YOUNG CLIENTS
Where a client is under 18, additional consent, identification and safeguarding requirements may apply.
The Salon will comply with applicable legal requirements and its own safeguarding policy.
We reserve the right to request a parent or legal guardian to be present where appropriate.
15. MEDICAL INFORMATION & CONTRAINDICATIONS
You must inform your practitioner of any condition, medication or circumstance that could affect the safety or suitability of your treatment.
This may include, where relevant:
Providing information does not necessarily mean that treatment cannot be performed. Your practitioner will assess suitability.
Where appropriate, you may be asked to obtain medical advice before treatment.
16. CONSENT
Before certain treatments, you will be required to provide informed consent.
Consent must be given freely and without pressure.
You may withdraw consent at any time before or during treatment. If consent is withdrawn, the treatment may need to be stopped.
For certain treatments, you may be required to complete a consultation and consent form before treatment.
By signing a consent form, you confirm that you have had the opportunity to ask questions and have received appropriate information about the treatment.
17. AFTERCARE
You agree to follow all aftercare instructions provided by your practitioner.
Aftercare instructions may be provided verbally, in writing or electronically.
We are not responsible for complications resulting from failure to follow reasonable aftercare instructions.
If you are concerned about a reaction or complication, please contact the Salon as soon as possible.
Where symptoms appear serious, rapidly worsening or potentially life-threatening, you should seek urgent medical attention rather than waiting for a response from the Salon.
18. RESULTS & EXPECTATIONS
Individual results vary.
Factors that may affect results include:
Photographs used by the Salon for advertising or social media may not represent typical results.
We do not guarantee that you will achieve the same result as another client or any photograph shown during consultation.
19. PHOTOGRAPHS
With your permission, we may take photographs before, during or after treatment for treatment records.
Photographs will only be used for marketing, advertising, social media or other promotional purposes where you have provided the appropriate consent.
You may withdraw marketing/photo consent for future use by contacting us.
20. REFUNDS
Treatment fees are generally non-refundable once a treatment has been performed.
If you believe a treatment has not been carried out with reasonable care and skill, or you experience a problem with a treatment, please contact us promptly so that we can assess the matter.
Nothing in these Terms & Conditions affects your statutory rights under UK consumer law.
Where a refund is legally required, it will be provided in accordance with applicable law.
21. CLIENT BEHAVIOUR
We are committed to providing a safe, respectful and professional environment.
We will not tolerate:
We reserve the right to terminate an appointment and/or refuse future bookings where such behaviour occurs.
22. LIABILITY
We will provide our services with reasonable care and skill.
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to applicable law, we are not responsible for problems arising from:
23. PERSONAL DATA & PRIVACY
We collect and process personal information for purposes including:
Personal data will be handled in accordance with applicable UK data protection legislation and our Privacy Policy.
Certain treatment records may contain health-related information. Such information will be handled with appropriate confidentiality and in accordance with applicable data protection requirements.
24. MARKETING COMMUNICATIONS
Where you have provided the appropriate consent, we may contact you with information about:
You can withdraw marketing consent at any time.
25. PRICES
Our current prices are available through the BOOKING SYSTEM.
Prices may change from time to time.
The price applicable to your confirmed appointment will normally be the price communicated at the time of booking, subject to any agreed changes to the treatment.
Additional products or treatments requested during an appointment may incur additional charges.
26. SPECIAL OFFERS & PROMOTIONS
Promotions and special offers may be subject to additional terms.
Unless otherwise stated:
27. THIRD-PARTY PRACTITIONERS
Where treatments are provided by an independent practitioner or third-party professional operating from the Salon, the relevant practitioner may have their own terms, professional requirements and policies.
Clients will be informed where this applies.
28. CHANGES TO TREATMENTS
The Salon may modify, replace or discontinue treatments where necessary.
Where a booked treatment is no longer available, we will endeavour to offer a suitable alternative or rearrange the appointment.
29. FORCE MAJEURE
We will not be liable for failure or delay in providing services where this is caused by circumstances outside our reasonable control, including serious illness, staff emergencies, power failure, flooding, fire, government restrictions, severe weather or other unforeseen events.
Where possible, affected appointments will be rearranged.
30. GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any dispute will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that apply.
31. ACCEPTANCE
By booking and/or attending an appointment, you acknowledge that you have had the opportunity to read these Terms & Conditions and agree to comply with them.
You confirm that the information you provide to the Salon is accurate and complete to the best of your knowledge.
Beauty Junkie
Last updated: 28/08/2026
